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Testimonials

Testimonials about RV City, Inc.

A rare and pleasant RV service experience

I had a propane hose that was split near the regulator. I went to a large dealer in Tucson, LMRV, and they gave me the runaround for weeks saying that they couldn't get the part through their dealer portals.. When I asked for a an estimate, it was 2-3 times what RV City charged. Not only was it cheaper, I drove in without an appointment, they put a tech on it nearly immediately while I was filling out the paperwork, answered my questions intelligently, and finished the job quickly. Everyone I spoke to was professional and knowledgeable and didn't treat me like they were doing me a favor, unlike the other dealer. This is the way that RV service, or any vehicle service, should be handled. The large dealers in Tucson could learn a thing or two from this service department. - Steve from Benson, AZ

01/09/24

The people at RV city are amazing. I had problems with my furnace and they got me in right away.
The staff are very friendly and helpful. They got me fixed up and on my way in know time.
Thanks to the parts and service department.
At least now I will be warm when I’m sleeping.
- John from Powassan, ON

Older VW Camper Improved

They did a great job on my 2003 Volkswagen Camper Van. I had solar panels hooked up, stock inverter/converter upgraded (to a Progressive Dynamics PD9145ALV 12V45), the stock (and lame) Norcold refrigerator removed and replaced by a modern Vitrifrigo (VF-62) refrigerator, installed thermal insulation behind refrigerator, installed a Renogy DC to DC charger (recommended for lithium coach batteries), wired up a lithium coach battery, a MAXXAIR roof fan installed, and a host of minor wiring improvements completed as well as checking out the heating and propane system. The VF-62 was not designed for a VW camper (rather an 18-wheeler), but they made it work and it looks better than stock. The MAXXAIR fan was not designed for this VW and required customization as well.

Given that the vehicle was older and technology regarding electronics has greatly improved, it was not a pull and swap job, customization and crafting to complete these improvements was required. Mat and those who helped him did a great professional job. The fact that this was a 20-year-old VW (not designed for solar) did not faze Matt at all. In addition, the general manager Toby is very professional and will work to ensure that all work is completed as requested, which can be helpful in complicated cases or challenging situations.

If you need customization, solar install and wiring and installation of fans or appliances, as well as other RV related work, I highly recommended RV City.


- Mike from Sierra Vista, AZ

Great service

Matthew was a pleasure to work with. Very knowledgeable when working on our slide. Got us back on the road in an hour! - Tom from Almond, WI

Happy Camper!

My husband and I started our search for a camper at RV City. We ended up not having to look anywhere else because they had exactly what we needed. I cannot say enough good things about our experience with RV City. Everyone was so attentive, knowledgeable and patient with us and all our questions! Especial thanks to John, Toby and Bama! We are more than happy with our camper and will be recommending RV City to our friends looking for a place on wheels as well. - Stefanie from Sierra Vista, AZ